Terms & Conditions

Terms and Conditions

Last updated: August 12, 2026

These Terms and Conditions ("Terms") govern your access to and use of healthyhoohoo.com, any other website or online service owned or controlled by Healthy Hoohoo®, and your purchase or use of products offered through them (collectively, the "Services"). The Services are operated by Healthy Hoohoo® ("Healthy Hoohoo," "we," "us," or "our").

Please read these Terms carefully. By accessing or using the Services, creating an account, or placing an order, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services.

Section 20 contains a binding arbitration agreement and class-action waiver that affect your legal rights. Please read it carefully. You may reject arbitration by following the opt-out procedure in Section 20.

1. Eligibility and Accounts

You must be at least 18 years old or the age of legal majority where you live to make a purchase. If you are under the age of majority, you may use the Services only with the involvement and permission of a parent or legal guardian.

You agree to provide current, complete, and accurate information and to keep account and payment information updated. You are responsible for maintaining the confidentiality of your login credentials and for activity under your account. Notify us promptly if you suspect unauthorized access. We may refuse service, suspend or terminate accounts, or cancel orders when reasonably necessary to protect Healthy Hoohoo, our customers, or the Services; enforce these Terms; or comply with law.

2. Product Information and Appropriate Use

We try to describe and display products accurately, but colors, packaging, ingredients, dimensions, and other details may vary, including when products or packaging are updated. Images are illustrative and may appear differently depending on your device. We may modify or discontinue products without notice.

Healthy Hoohoo products are intended for external personal-care use as directed on their labels. Follow all label directions and warnings. Do not use a product if you are allergic or sensitive to an ingredient. Discontinue use if irritation occurs and seek medical advice when appropriate.

Content on the Services is provided for general educational and informational purposes. It is not medical advice and is not a substitute for diagnosis, treatment, or advice from a qualified healthcare professional. No communication through the Services creates a healthcare-provider relationship. Statements about our products have not necessarily been evaluated by the U.S. Food and Drug Administration, and our products are not intended to diagnose, treat, cure, or prevent disease.

3. Orders and Acceptance

Your order is an offer to purchase. An order confirmation acknowledges receipt but does not mean we have accepted the order. We may accept, reject, limit, or cancel an order, including because of product availability, suspected fraud, pricing or listing errors, shipping restrictions, unauthorized resale, or payment issues. We may limit quantities purchased per person, household, account, payment method, or order.

If we cancel an order after payment has been processed, we will refund the applicable amount to the original payment method. Refund timing may depend on your financial institution.

4. Prices, Taxes, and Payment

Prices are shown in U.S. dollars unless stated otherwise and may change without notice. The price charged is the price displayed when your order is submitted, subject to correction of errors. Prices generally exclude shipping, handling, taxes, duties, and other governmental charges unless expressly stated or required by law.

You authorize us and our payment providers to charge your selected payment method for the order total and any recurring subscription charges you expressly authorize. You represent that you are authorized to use the payment method. Payment processing is provided by third parties, including Shopify and its payment partners, and may be subject to their terms.

If a product or promotion is listed incorrectly, we may correct the error or cancel affected orders. If you were charged for a canceled order, we will issue a refund.

5. Shipping and Delivery

Shipping options, rates, restrictions, and current practices are described in our Shipping Policy, which is incorporated into these Terms. Delivery dates are estimates and are not guaranteed. Delays may occur because of carriers, weather, address errors, customs, supply issues, or other circumstances beyond our control.

You are responsible for providing a complete and accurate delivery address. Title and risk of loss transfer as provided by applicable law. Please contact us promptly about a missing, damaged, or incorrect shipment so we can review the issue.

International customers are responsible for applicable duties, taxes, customs fees, import restrictions, and brokerage charges unless checkout states otherwise.

6. Returns, Exchanges, and Satisfaction Guarantee

For orders purchased directly through our website, we offer a 60-day satisfaction guarantee, subject to our current Refund Policy, which is incorporated into these Terms. Contact us within 60 days of purchase for assistance. We may request order information or other reasonable details needed to process a request.

Products purchased from another retailer or marketplace are subject to that seller's policies and generally must be returned through that seller. Nothing in these Terms limits rights that cannot lawfully be limited.

7. Subscriptions and Automatic Renewal

When you enroll in Subscribe & Save or another recurring program, you authorize us to charge the payment method on file at the price, frequency, and terms displayed when you enroll, plus applicable taxes and shipping, until you cancel. Subscription prices and discounts may change; we will provide notice of material changes when required by law.

You may skip, pause, change, or cancel a subscription at any time with no long-term commitment. Changes must be submitted before the applicable order is processed. Once a recurring order has been processed or shipped, cancellation will apply to future orders and the processed order will be governed by our Refund Policy.

You can manage a subscription through the customer account or subscription-management link provided with the program, or contact us at info@healthyhoohoo.com or 888-609-9603. We may cancel or modify a subscription program, but will not charge for a materially changed recurring offer without any notice or consent required by law.

8. Promotions, Coupons, and Gift Cards

Promotions and coupons are subject to any additional terms presented with the offer. Unless stated otherwise:

  • offers are valid for a limited time, while supplies last, and only on qualifying products sold through healthyhoohoo.com;

  • offers are limited to one per customer or household and cannot be combined;

  • discounts have no cash value and cannot be applied to prior purchases;

  • shipping, taxes, and other charges may still apply;

  • if an item purchased with a discount is returned, the refund will not exceed the amount paid and the allocated discount may be deducted;

  • offers may be modified, suspended, or canceled before redemption; and

  • offers are void where prohibited and when copied, transferred, sold, altered, obtained through fraud, or used inconsistently with their terms.

Gift cards and promotional credits are subject to the terms disclosed when issued and applicable law. We may cancel orders or accounts involving promotion abuse or fraud.

9. Reviews, Feedback, and User Content

If you submit a review, image, video, testimonial, social-media tag, comment, suggestion, or other content ("User Content"), you retain any ownership rights you have. You grant Healthy Hoohoo a worldwide, nonexclusive, royalty-free, transferable, sub-licensable license to host, store, reproduce, adapt, publish, translate, distribute, display, and otherwise use that User Content in connection with our Services, products, and marketing, in any media, subject to applicable law and our Privacy Policy.

You represent that you own or have permission to submit the User Content; it is truthful and based on your genuine experience; and our permitted use will not violate another person's rights or any law. Do not submit confidential information, medical records, or content that is unlawful, misleading, defamatory, threatening, obscene, infringing, or invasive of privacy. We may moderate or remove User Content but have no obligation to do so.

If you receive compensation, free products, discounts, or another incentive for content, you must clearly disclose that relationship as required by law.

10. Intellectual Property

The Services and their content—including trademarks, logos, product and packaging designs, text, graphics, photographs, videos, audio, software, page layout, and compilations—are owned by or licensed to Healthy Hoohoo and are protected by intellectual-property laws. Healthy Hoohoo® and related names, logos, and trade dress may not be used without prior written permission.

We grant you a limited, revocable, nonexclusive, nontransferable right to access and use the Services for personal, noncommercial purposes in accordance with these Terms. No other right or license is granted.

11. Acceptable Use

You may not:

  • violate any law or another person's rights;

  • use the Services for fraud, harassment, abuse, or unlawful activity;

  • impersonate another person or misrepresent your affiliation;

  • interfere with security or operation of the Services;

  • introduce malware or harmful code;

  • scrape, crawl, data-mine, reverse engineer, or use automated systems to access the Services except as permitted by law or our written consent;

  • bypass access restrictions or test vulnerabilities without authorization;

  • reproduce, modify, distribute, sell, or commercially exploit the Services or content without permission; or

  • use our content, trademarks, or product listings to mislead customers or facilitate unauthorized resale.

12. Unauthorized Resale

Healthy Hoohoo products may appear through unauthorized sellers. We cannot guarantee the authenticity, condition, storage, safety, or eligibility for our satisfaction guarantee of products purchased from an unauthorized seller. Contact us if you wish to verify whether a seller is authorized.

Purchasing from our Site for unauthorized commercial resale is prohibited. We may limit or cancel suspected reseller orders and pursue remedies available under law. Nothing here prevents lawful resale rights that cannot be restricted.

13. Third-Party Services and Links

The Services may use or link to third-party platforms, payment services, social networks, applications, or content. We do not control and are not responsible for third-party services, their availability, content, security, or practices. Your use of them may be subject to separate terms and privacy policies. A link or integration does not necessarily imply endorsement.

14. Privacy

Our Privacy Policy explains how we collect, use, and disclose personal information, including information processed through cookies, analytics, advertising tools, Shopify, Klaviyo, and other providers. By using the Services, you acknowledge the practices described there.

15. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES, CONTENT, AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," EXCEPT FOR ANY EXPRESS PRODUCT GUARANTEE WE PROVIDE. HEALTHY HOOHOO DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; THAT DEFECTS WILL BE CORRECTED; OR THAT CONTENT WILL ALWAYS BE ACCURATE, COMPLETE, OR CURRENT. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS, SO SOME OF THIS SECTION MAY NOT APPLY TO YOU.

16. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, HEALTHY HOOHOO AND ITS OWNERS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO THE SERVICES, PRODUCTS, OR THESE TERMS, EVEN IF ADVISED THAT SUCH DAMAGES WERE POSSIBLE.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR A CLAIM WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO HEALTHY HOOHOO FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM DURING THE 12 MONTHS BEFORE THE EVENT, OR (B) $100.

THESE LIMITATIONS DO NOT APPLY TO LIABILITY THAT CANNOT BE LIMITED BY LAW, INCLUDING WHERE APPLICABLE LIABILITY FOR FRAUD, WILLFUL MISCONDUCT, OR PERSONAL INJURY CAUSED BY GROSS NEGLIGENCE. YOUR STATE MAY PROVIDE ADDITIONAL RIGHTS.

17. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Healthy Hoohoo and its owners, officers, employees, agents, affiliates, licensors, and service providers from third-party claims, liabilities, damages, judgments, losses, and reasonable costs arising from your unlawful use of the Services, your User Content, your material violation of these Terms, or your infringement of another person's rights. This obligation does not apply to the extent a claim results from Healthy Hoohoo's own conduct. Some jurisdictions may limit this provision.

18. Suspension and Termination

We may suspend or terminate access to the Services if you materially violate these Terms, create risk or possible legal exposure, misuse the Services, or if we discontinue the Services. You may stop using the Services at any time. Provisions that by their nature should survive—including intellectual property, disclaimers, liability limitations, indemnification, dispute resolution, and general terms—will survive termination.

19. Informal Dispute Resolution

Before filing arbitration or a lawsuit, the complaining party must send the other a written notice describing the dispute, relevant order or account information, requested relief, and contact information. Send notices to:

Healthy Hoohoo – Legal Notice
70 SW Century Dr., Ste. 100-290
Bend, OR 97702
Email: info@healthyhoohoo.com

Healthy Hoohoo may send a notice to the postal or email address associated with your account or order. The parties will attempt in good faith to resolve the dispute for 30 days after receipt. This requirement does not prevent either party from seeking urgent injunctive relief where necessary.

20. Arbitration Agreement and Class-Action Waiver

Please read this section carefully. It requires most disputes to be resolved individually through binding arbitration rather than in court. In arbitration, there is no judge or jury, and review of an award is limited.

Except for disputes eligible for small-claims court and claims seeking only injunctive relief to protect intellectual-property rights, any dispute arising out of or relating to these Terms, the Services, a purchase, or the relationship between you and Healthy Hoohoo that is not resolved under Section 19 will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its then-current Consumer Arbitration Rules and Consumer Due Process Protocol. The Federal Arbitration Act governs the interpretation and enforcement of this section.

Arbitration may take place by documents, telephone, videoconference, or in person as permitted by the AAA rules. Any in-person hearing will occur in a location reasonably convenient to you unless the parties agree otherwise. Fees will be allocated under the AAA Consumer Arbitration Rules. Healthy Hoohoo will pay fees it is required to pay under those rules or applicable law.

The arbitrator may award the same individual remedies a court could award. The arbitrator will decide issues concerning the interpretation, applicability, or enforceability of this arbitration agreement, except that a court will decide any issue concerning the validity or enforceability of the class-action waiver.

Disputes must proceed only on an individual basis. Neither party may bring or participate in a class, collective, consolidated, mass, or representative action or arbitration, and an arbitrator may not combine claims of more than one person without all parties' written consent. If this waiver is finally found unenforceable as to a particular claim or request for relief, that portion will proceed in court after all arbitrable matters are completed.

You or Healthy Hoohoo may bring an eligible individual claim in small-claims court instead of arbitration, provided the claim remains there and proceeds only individually.

Right to opt out: You may opt out of this arbitration agreement by sending a written notice within 30 days after you first accept these Terms. The notice must include your full name, mailing address, email address used for your order or account, and a clear statement that you opt out of arbitration. Send it to the Legal Notice postal or email address in Section 19 with the subject Arbitration Opt-Out. Opting out will not affect other Terms or your ability to use the Services.

If AAA is unavailable or declines to administer the arbitration through no fault of either party, the parties will select another nationally recognized arbitration provider. If they cannot agree, a court of competent jurisdiction will appoint one.

21. Governing Law and Time to Bring Claims

Except to the extent federal law applies or applicable consumer law requires otherwise, these Terms are governed by Oregon law without regard to conflict-of-law rules. Any court proceeding permitted under these Terms will be brought in the state or federal courts serving Deschutes County, Oregon, except that a consumer may bring an eligible small-claims action or another claim where applicable law requires.

To the extent permitted by law, a claim arising from these Terms, the Services, or a purchase must be filed within one year after it arose. This period does not apply where applicable law prohibits contractual limitation of the time to bring a claim.

22. Mobile Messaging Terms

The Healthy Hoohoo mobile message program (the "Messaging Service") is operated by Healthy Hoohoo. By expressly opting in, you agree to receive recurring marketing and transactional SMS or MMS messages at the number you provide. Messages may be sent using an automatic telephone dialing system or other automated technology. Transactional messages may include order, shipping, account, or service updates. Marketing messages may include promotions, offers, product information, and cart reminders.

Consent is voluntary, is not a condition of purchase, and applies only to Healthy Hoohoo unless expressly stated otherwise. Message frequency varies. We do not charge for the Messaging Service, but message and data rates may apply under your wireless plan.

You may opt out at any time by replying STOP to a message from us or using an unsubscribe link where available. You may receive one confirmation message. For assistance, reply HELP or contact info@healthyhoohoo.com. If you change or deactivate your number, you agree to notify us or unsubscribe before doing so. Carriers are not liable for delayed or undelivered messages.

We may change a sending number or short code and will provide notice where required. Requests sent to an abandoned or changed number may not be received. To the extent permitted by law, we are not liable for delayed, failed, or misdirected messages or for errors in message content.

Our use of messaging data is described in our Privacy Policy. We will not share your SMS opt-in or consent status with third parties for purposes unrelated to providing the Messaging Service. We may share it with vendors that help provide messaging, including platform providers, telecommunications providers, and carriers.

23. Electronic Communications

You consent to receive transactional agreements, disclosures, notices, receipts, and records electronically, including by email or through the Services. Electronic communications satisfy legal writing requirements to the extent permitted by law. This consent is separate from your choice to receive marketing. You may retain copies electronically or by printing them.

24. Changes to the Services or These Terms

We may update these Terms to reflect changes in the Services, our practices, or law. We will post updated Terms and revise the "Last updated" date. Material changes will apply prospectively, and we will provide any additional notice or consent required by law. Continued use after updated Terms take effect constitutes acceptance, except where law requires another form of consent.

We may modify, suspend, or discontinue all or part of the Services. We are not liable for doing so except as otherwise required by law or an express agreement.

25. General Terms

These Terms, together with policies expressly incorporated here, are the entire agreement between you and Healthy Hoohoo concerning the Services and supersede prior agreements on the same subject. If a provision is unenforceable, it will be limited or severed to the minimum extent necessary, and the remaining provisions will remain in effect. Our failure to enforce a provision is not a waiver.

You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, reorganization, asset sale, or by operation of law. Headings are for convenience only. "Including" means "including without limitation."

26. Contact Us

Healthy Hoohoo®
70 SW Century Dr., Ste. 100-290
Bend, OR 97702
United States

Email: info@healthyhoohoo.com
Phone: 888-609-9603